Frequently Asked Questions

Our collections blend timeless design with contemporary trends. Each piece is thoughtfully made with durable, responsibly sourced materials to elevate everyday living spaces.

Standard processing is 1–3 business days. Personalized or made-to-order items may take 5–7 business days. We email tracking once your parcel ships.

Yes, we ship to most countries supported by our carriers. Shipping fees (if any) are shown at checkout by destination, weight and service level.

Use the tracking link in your dispatch email or visit our Order Tracking page with your order number and billing email.

Dust regularly with a soft cloth. Keep away from prolonged moisture, direct sunlight, and extreme heat. For textiles, spot clean with mild detergent; follow any product-specific care notes on the product page.

Gift notes are available on most items; gift wrap is offered on select products at checkout when applicable.

Returns are accepted within 30 days on eligible items in unused condition with original packaging. Personalized and final-sale items are non-returnable unless defective. See our Refund & Returns Policy for full terms.

Please contact us within 12 hours of purchase. If fulfillment has started (especially for custom items), changes or cancellation may not be possible.

International orders may incur VAT, customs duties or brokerage fees on arrival. These are set by local authorities and paid by the recipient.

Yes. Email [email protected] with company details and quantities for a tailored quote.